Privacy Policy

Last Updated: January 15, 2025

Portal Future Tech respects your privacy and takes protecting your personal information seriously. This policy explains how we collect, use, and safeguard data when you interact with our business activity analysis services. We operate in accordance with Taiwan's Personal Data Protection Act and international privacy standards.

Information We Collect

When you engage with our services, we collect several types of information. Some you provide directly, while other data comes from your use of our platform.

Direct Information You Provide

  • Contact details including name, email address, phone number, and business address
  • Company information such as business registration numbers and industry classification
  • Financial data you upload for analysis purposes
  • Communication records when you reach out to our support team
  • Payment and billing information for service subscriptions

Automatically Collected Data

  • Device information including IP address, browser type, and operating system
  • Usage patterns showing how you navigate our platform
  • Session data recording time spent on different features
  • Technical logs that help us troubleshoot issues

How We Use Your Information

Your data serves specific purposes that directly relate to providing and improving our business analysis services. We don't use your information for unrelated marketing or sell it to third parties.

  • Service Delivery: Processing your financial data to generate business activity reports and insights
  • Account Management: Maintaining your subscription, processing payments, and handling service requests
  • Communication: Sending important updates about your account, service changes, or responses to your inquiries
  • Platform Improvement: Analyzing usage patterns to enhance features and fix technical issues
  • Security: Detecting and preventing fraud, unauthorized access, or other harmful activities
  • Legal Compliance: Meeting our obligations under Taiwan business and tax regulations

Data Storage and Security

We store your information on secure servers located in Taiwan with backup systems that follow industry standards. Our security measures include encryption, access controls, and regular security audits.

Financial data receives extra protection through end-to-end encryption during transmission and at-rest encryption in our databases. Only authorized team members can access sensitive information, and we maintain detailed logs of all data access.

Data Type Retention Period Storage Location
Financial Analysis Data 7 years after account closure Taiwan secure servers
Account Information Duration of service + 3 years Taiwan secure servers
Communication Records 5 years from last contact Taiwan secure servers
Usage Logs 2 years from collection Taiwan secure servers

Despite our precautions, no system is completely secure. If we detect a data breach affecting your information, we'll notify you within 72 hours as required by Taiwan law.

Sharing Your Information

We share data only when necessary for service delivery or legal compliance. We don't sell your information to advertisers or marketing companies.

Service Providers

We work with trusted partners who help us operate our platform. These include payment processors, cloud hosting providers, and email service providers. All partners sign strict confidentiality agreements and can only use your data for specific tasks we assign them.

Legal Requirements

We may disclose information when required by Taiwan law, court orders, or government requests. This includes tax audits, criminal investigations, or regulatory compliance checks. We'll notify you about such requests unless legally prohibited.

Business Transfers

If Portal Future Tech merges with another company or gets acquired, your data may transfer to the new entity. We'll notify you before this happens and explain any changes to how your information gets handled.

Your Rights and Control

Taiwan's Personal Data Protection Act gives you specific rights over your information. You can exercise these rights by contacting us through the channels listed at the bottom of this page.

  • Access: Request a copy of all personal data we hold about you
  • Correction: Update or fix inaccurate information in your account
  • Deletion: Request removal of your data, subject to legal retention requirements
  • Portability: Receive your data in a structured, commonly used format
  • Restriction: Limit how we process your information in certain situations
  • Objection: Oppose processing based on legitimate interests

We'll respond to your requests within 15 business days. Some requests may take longer if they're complex or involve large amounts of data. We'll keep you updated on progress.

You can update basic account information directly through your dashboard. For more substantial changes or data deletion, contact our privacy team at the email below.

Cookies and Tracking

Our platform uses cookies and similar technologies to remember your preferences and analyze how people use our services. You can control cookie settings through your browser.

Essential Cookies

These keep you logged in and remember your settings. The platform won't work properly without them.

Analytics Cookies

These help us understand which features get used most and where people encounter problems. All analytics data gets anonymized before analysis.

We don't use advertising cookies or share tracking data with third-party advertisers. You can disable non-essential cookies in your account settings without affecting core functionality.

International Data Transfers

Your data primarily stays within Taiwan. However, some service providers we use maintain servers in other countries. When this happens, we ensure adequate protection through standard contractual clauses and verify that recipient countries have acceptable privacy laws.

If you're accessing our services from outside Taiwan, your data may cross international borders during transmission. By using our platform, you acknowledge this transfer.

Children's Privacy

Our services target business professionals and companies. We don't knowingly collect information from anyone under 18 years old. If we discover we've accidentally gathered data from a minor, we'll delete it immediately.

Changes to This Policy

We review and update this privacy policy periodically. When we make significant changes, we'll notify you by email and display a notice on your dashboard for 30 days.

Minor updates like clarifying existing practices or fixing typos won't trigger notifications. You can always check the "Last Updated" date at the top to see when we last modified this policy.

Continuing to use our services after policy changes means you accept the updated terms. If you disagree with changes, you can close your account and request data deletion.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your data rights, reach out through these channels:

Email: [email protected]

Phone: +886 921 801 716

Address: 269, Taiwan, Yilan County, Dongshan Township, Section 5, Dongshan Rd, 219號1樓

Our privacy team typically responds within three business days. For urgent matters involving data breaches or unauthorized access, call us directly during business hours (Monday to Friday, 9:00 AM to 6:00 PM Taiwan time).